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The ISO 20000-1:2018 standard establishes a set of requirements for organizations to establish, implement, maintain, and continuously improve a service management system (SMS).

Organizations can use the guidance in this standard as a framework for managing SMS effectively. ISO 20000-1:2018 (Service Management System Requirements) and ISO 20000-10:2018 (Concepts and Vocabulary) were updated in September 2018 to address evolving needs and challenges in IT service management delivery.

Who Should Apply for ISO/IEC 20000-1:2018 (IT)? 

All service providers, large or small, in IT services, facilities management, and business services wanting to ensure their services' quality should get ISO/IEC 2000-1:2018. The ISO 20000-1:2018 helps ensure services that adapt to the changing service delivery system. 

The Benefits of ISO 20000-1:2018

• Get Globally recognized Certification 
• Enhanced customer satisfaction
• Quality service delivery 
• Better Understanding of business responsibilities and goals
• Ability to manage and protect the organization, assets, stakeholders, and management 
• Reduced number of incidents
• Risk incident management 
• Improving organization reliability 
• Quick response times with minimal disruptions to IT service

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for ISO 20000-1:2018. In addition, our certified certification body conducts audits that follow the ISO 20000-1:2018.

You can request a certificate from us to evaluate your organization's performance based on ISO 20000-1:2018. 

ISO 3834-2:2003 is a supplement to ISO 9001 requirements, bringing together a comprehensive solution of quality requirements related to welding as well as a Quality Management System. ISO 3834 specifies quality requirements for metallic materials fusion welding processes. It can be used in a variety of situations and applications, including railway vehicles, steel structures, pressure equipment, and so on.

Who Should Apply for ISO 3834-2:2003?

All organizations concerned with fabrication industries, construction companies, i.e., on-site work, repair and maintenance contractors, and manufacturers of products, can apply for the certificate. 

The Benefits of ISO 3834-2:2003

• Get assurance about contract delivery dates
• Increased confidence in the quality of welded products
• Demonstrating the manufacturer's ability to produce the specified products.
• Increasing the level of welding management and ensuring the quality of the product welding.
• Improving the organization international competitiveness
• Raising the product reliability and performance 
• Reducing or minimizing the maintenance costs 
• Eliminating and reducing third-party inspection costs.
• Get trained and knowledgeable suppliers of welded products. 

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for ISO 3834-2:2003. In addition, our certified certification body conducts audits that follow the ISO 3834-2:2003.

You can request a certificate from us to evaluate your organization's performance based on ISO 3834-2:2003. 

ISO 13485:2016 is a global standard certificate that specifies requirements for a quality management system. Using the certificate, organization must demonstrate its ability to consistently provide medical devices and related services that meet customer and applicable regulatory requirements.

The ISO 13485 standard is an efficient way to meet all of the requirements for a QMS. Adopting ISO 13485 provides a practical foundation for manufacturers to address regulations and responsibilities while also demonstrating a commitment to medical device safety and quality.

Who Should Apply for ISO 13485:2016?

Organizations involved in one or more stages of the life-cycle of a medical device, such as design and development, production, storage and distribution, installation, or servicing, as well as design and development or provision of associated activities (e.g., technical support) can apply for the certificate.

 ISO 13485:2016 can also be used by suppliers or external parties who provide products to such organizations, including quality management system-related services.

The Benefits of ISO 13485:2016

• Rapid and consistent cycle
• Reduced waste
• Process improvement as a system
• Increased customer satisfaction
• Greater credibility and prestige
• Increase the reliability and image of your company

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for ISO 13485:2016. In addition, our certified certification body conducts audits that follow the ISO 13485:2016. 

QACA helps achieve certification that can demonstrate to potential clients that they adhere to best practices and regulatory requirements. We help the company benefit from improved process control and continuous improvement, resulting in continuous ROI.

You can request a certificate from us to evaluate your organization's performance based on ISO 13485:2016.