With Yatharth Marketing's segment thorough retail sales training, you can turn your salespeople into endowed individuals that provide great customer service and meet difficult sales targets. Our retail sales training programmes are designed to improve your sales team's customer service skills, selling skills, sales closing strategies, consumer loyalty, and up-selling. All of this will provide your sales staff with the attributes we've identified as the most important to retail customers.

What You Will Learn?

The Training Program on retail standard Course will help you:

• • Exhibit product knowledge expertise
• • Skills in assisting consumers in a courteous and efficient manner
• • Information to keep a clean and safe environment
• • Working efficiently to close sales, cross-selling, and upselling customers

What You Will Gain Through This Course?

• • Gain information in different retail formats
• • Knowledge about key players
• • Information about different factors affecting Pricing, Principles of Merchandising, tips and tricks in Visual Merchandising
• • Understanding of Retail KPIs
• • People management
• • Design thinking and creativity for Innovations
• • Performance Management
• • Process improvement in retail
• • Common trends in technology
• • Enhancing Leadership skills
• • Skills in Business Analysis
• • Learn retail terminologies

Who Can Attend the Training Program on Retail Course?

Individuals interested in retail, business, leadership and management can attend

Course Pre-requisites 

No prior knowledge is required.

The objective of the ISO 9000:2015 Quality Management System (QMS) CQI Lead Auditor course is
to help you gain the skills and competence required to plan, conduct and report a QMS audit. This course will help you undertake and lead a successful management systems audit in line with the
audit principles, procedures, and techniques. The course offers guidance on the fundamental
principles and practices of effective QMS audits. The ISO 9001:2015-Quality Management System-
the course has been set up to develop your existing auditor skills in compliance with best practices. You
will understand the aim of an ISO 9001:2015 QMS audit and satisfy third-party certification. The
course helps you build your expertise to enhance your and your organization's productivity.

What You Will Learn?

• • Concepts and principles of ISO 9001:2005
• • Purpose and benefits of a QMS.
• • Planning and creating a report in accordance with ISO 9001:2015.
• • Implementation practices of QMS as per ISO 9001:2015.
• • Plan, perform and report QMS Audits.
• • Building expertise in management systems standards.

What You Will Gain Through This Course?

This QMS course will help you:

• • Gain clarity about the purpose of the ISO 9000 series.
• • Get information about the QMS definitions, concepts, and guidelines.
• • Gain an understanding of the requirements of the ISO 9001:2015 standard.
• • Understanding the scope and criteria in the audit process.
• • Gain knowledge about best audit practices, and techniques and identify appropriate use.
• • Understand lead auditor responsibilities.
• • Prepare audit conclusions.
• • Create audit results report as per best standards.
• • On successful completion of the course, you will be awarded an IRCA certified training course certificate.

Who Can Attend ISO 9001:2005 Course?

• • Quality engineers
• • QA/QC specialists
• • Quality managers
• • Quality Auditors
• • Consultants for management systems
• • QMS internal auditors
• • Individuals looking to build their skills from ISO 9001:2008 to ISO 9001:2015
• • Anyone interested in QMS
• • Quality analysts

Course Pre-requisites

Individuals attending the ISO 9001:2005 course should have prior knowledge of the ISO 9001 standard. You also possess knowledge of ISO 9001:2008 and the key principles of a QMS. If not, you can enrol in our ISO 9001:2015 requirements course, which will help you gain clarity of the concepts used in this course.