The ISO 20000-1:2018 standard establishes a set of requirements for organizations to establish, implement, maintain, and continuously improve a service management system (SMS).

Organizations can use the guidance in this standard as a framework for managing SMS effectively. ISO 20000-1:2018 (Service Management System Requirements) and ISO 20000-10:2018 (Concepts and Vocabulary) were updated in September 2018 to address evolving needs and challenges in IT service management delivery.

Who Should Apply for ISO/IEC 20000-1:2018 (IT)? 

All service providers, large or small, in IT services, facilities management, and business services wanting to ensure their services' quality should get ISO/IEC 2000-1:2018. The ISO 20000-1:2018 helps ensure services that adapt to the changing service delivery system. 

The Benefits of ISO 20000-1:2018

• Get Globally recognized Certification 
• Enhanced customer satisfaction
• Quality service delivery 
• Better Understanding of business responsibilities and goals
• Ability to manage and protect the organization, assets, stakeholders, and management 
• Reduced number of incidents
• Risk incident management 
• Improving organization reliability 
• Quick response times with minimal disruptions to IT service

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for ISO 20000-1:2018. In addition, our certified certification body conducts audits that follow the ISO 20000-1:2018.

You can request a certificate from us to evaluate your organization's performance based on ISO 20000-1:2018. 

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

IATF 16949:2016 is a global standard certification for Automotive Quality Management Systems. The International Automotive Task Force (IATF) members collaborated to develop IATF 16949, then submitted to the International Organization for Standardization (ISO) for approval and publication. The document is a common automotive quality system requirement based on ISO 9001 and customer-specific automotive sector requirements.

The IATF 16949 standard emphasizes the creation of a process-oriented quality management system that allows for continuous improvement, preventing defects, and reducing variation and waste in the supply chain. The goal is to efficiently and effectively meet the needs of the customers.

Who Should Apply for IATF 16949:2016 (Automotive)?

The IATF 16949:2016 applies to any organization that produces components, assemblies, or parts for the automotive industry. Anyone involved in the production of materials, assemblies or heat treatment, production or service parts, welding, painting, plating, or other finishing services.

The Benefits of IATF 16949 certification

• An organization can demonstrate its ability to consistently provide products that meet the customer's needs and applicable statutory, regulatory, and product safety requirements.
• Putting the customer first, ensuring that their needs are met consistently, and increasing their satisfaction.
• Increase customer loyalty, add new clients, and expand your business by retaining customers.
• Improve customer satisfaction by using the system effectively.
• Implement systems-improvement processes.
• Helps in declaring your goals clearly and looking for new business opportunities.
• Expand into new markets, as some industries and clients require IATF 16949 certification before doing business.
• Identify and address the risks that your organization constantly faces.
• Work more efficiently to increase productivity and efficiency while lowering internal costs.

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for IATF 16949. Audits are conducted by our certified certification bodies that follow the IATF 16949.

We also help you with: 

• Recognize your customers' current and future needs and expectations.
• Connect the organization's goals to the needs and expectations of its customers.
• Ensure that customer needs and expectations are communicated throughout the organization.
• Plan, design, develop, manufacture, deliver, and support products to meet the needs and expectations of customers.
• Process effectiveness and efficiency

You can request an audit from us to evaluate your organization's performance based on IATF 16949.